Thoughts from Sandye Linnetz, Systems Coach and Goddess

Of course we need systems and processes. We need them in our personal lives and we need them in business. Without them we operate in a helter-skelter, what do I do now kind of manner. With them in place we know what to do and when to do it. They are what enable us to be efficient and accurate and keep those important details from slipping through the cracks of life. And we all hate it when stuff slips through, don’t we?

We all have systems that we use every day. Our bodies have “natural” systems like digestive, nervous and reproductive; it would be tough to operate without those. Some we copied from someone else… some we made up because we needed them… and some we don’t even realize we follow.

 There are life systems that you use because, hey, that’s the way your mother did it. There are systems you created for yourself because you don’t want to make that mistake again. You most likely have a morning system for waking up and getting ready for the day, a get dressed system, a make (or get) the coffee system and probably even a system for reading the paper or finding out what happened overnight across the world. Those are systems that we don’t even realize we have and use.

So, for arguments sake, let’s agree that your life is chock full of systems. Some work really well for you. Some need work… You even know where they’re missing in your life, don’t you? Why is it, then, that we know we need them and we still don’t have them?

Here’s the reason it seems so tough to create systems… ready? Life isn’t a constant step-by-step because it is constantly changing. That’s the nature of the beast. Nothing stays the same. Everything changes –all the time. So, although it may appear that everything is the same, it’s NOT. And when you’ve designed a system that doesn’t make allowances for change, your system doesn’t work. When you create a system based on things always going a “certain way”, you are doomed to failure. A REALLY great system has change built into it. It’s all about the if this happens, then do that and, if that happens then do this.

Of course we need systems and processes. We need them in our personal lives and we need them in business. However, things change and we need systems that prepare us to handle the changes. Change needs to be built into all of our systems.

You are the expert on what’s “missing” in your personal life. Take stock. Hire a Life Coach if you want guidance, just make a list – a mental list if you don’t want to write it out – of all the possible things that could change and alter your system accordingly. Then give yourself options based on what “might” occur. Keep change in mind and put those personal systems into place.

When it comes to your business life, the money and free time are in your systems. Really, they are. When the system works, the business works. When the business works, it grows… and so do your bank accounts and free time. I know how important both of those things are to me, and I assume to you as well, so get to work creating the systems that are missing or needing to be tweaked in your company. Consider the possibilities and your options. And, remember: No matter how you chose to create your systems… you get to “KEEP THE CHANGE”!

© 2010 Beth Schneider, Process Prodigy, Inc.

Want to reprint this article? Feel free as long as you include the following: Beth Schneider, President of Process Prodigy Inc., www.processprodigy.com , along with her team of highly sought after operations consultants, reveal the insider secrets billion-dollar corporations pay thousands of dollars for. Specializing in process creation, Process Prodigy tools and techniques have helped entrepreneurs increase productivity by as much as 600%, and revenues by as much as 250%. Visit www.processprodigy.com/ezine and grab your FREE systems starter kit valued at $297.00.

By Beth Schneider

Today was my day to talk to potential clients. I had a successful, determined woman we’ll call “Sally” on the phone. I listened as Sally told me about her plans, frustrations and fears. You see she was determined to grow her company, but had a bad experience. Sally took steps that were intended to move her forward, and instead of success, things went wrong – quickly – and she lost $20,000. I wish her story of loss was unique, but unfortunately I hear different versions of her story all the time.

Situations like these:

  • I just spent all this money on my marketing, but all my expensive leads are all falling through the cracks because I don’t know what to do with them. Now I’m out the marketing dollars and I still don’t have any clients.
  • I just hired this person who messed up everything I gave them to do. Not only did I end up doing everything myself, but had to first fix what was done so poorly! It took me more than twice the amount of time it should have.
  • I have all these ideas, but I can’t seem to connect all the dots. Now I feel like I’m just going in circles. Nothing changes, nothing gets done . . .even though I spent a fortune on live events, coaches and products.
  • I could easily get more clients just by asking for referrals, but I can’t because it takes so much time to close the sale – time I don’t have! Even if I could make the time, I have no idea how we’d handle the new sales and fulfill the work. I’d really like to grow, but I just don’t see how it’s even possible.

You see, I felt compassion for Sally when she was telling me about her $20,000 loss. Yes, that’s a lot of money, but the bigger loss was that her confidence in doing anything differently was shaken. If she gives into that fear of growth and expansion, then that, in itself, will certainly cost her a whole lot more than $20,000.

The answer to Sally’s problem (and the others listed above) is to be prepared for growth by making the shift from thinking about “what” needs to be done to “HOW” to do it. I’m sure you’ve heard a million times not to worry about the “how”. Dream big and it will all come together. Well, when you are talking big picture, then yes, dream and dream big. But when it comes to taking action, if you don’t want to lose your shirt, you have to think about HOW things will get.

This series is about just that.

  • HOW to set your production to run with out you
  • HOW to set up your contractors and employees for success
  • HOW to streamline your efforts so you get more done, with fewer steps
  • HOW to get more out of your marketing efforts

The “hows” are the specific steps taken to complete something. For example, if you were setting up a teleclass, there are a number of steps you would need to take. Put up a web page for registrations, write the copy for the web page, write the email announcements, send the emails on a specific schedule, create the email schedule, etc. You see, it’s bringing together all the pieces and then connecting all the dots.

Only when the dots are connected, will you then have the control you need… without having to do it all yourself. You maximize your efforts and reduce the waste. You get more from your people because you’ve set them up for success.

Here’s the formula: HOW = success for you, your people and your business. It’s a win-win-win.

See you at part 2.

Ready to create a business that runs without you? Cut back your work hours,extend vacations, eliminate wasted time, make more money by havingoutrageously effective systems in your own business.
Get your FREE gift now at http://www.processprodigy.com/ezine.html

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Thoughts from Sandye Linnetz, Systems Goddess, Process Prodigy

“How’d you do today?”
“Great, I made $1000.”
“Wow! How’d you do that?”
“I sold 4 of those new products!”
“I thought they sold for $250 each…”
“They do.”
“Then how did you make $1000?”
“I sold four of ‘em. Duh.”
“Didn’t they cost you anything?”
“What do you mean????”
“Don’t you mean that you “took in $1000 – not that you MADE $1000?”
“Whatever…”

It’s so easy to caught in the trap of “I sold it, so I made it”. I call it a trap because the bait is so tempting… the bait, of course, is the dollars you take in… the trap is not considering the dollars and effort put OUT to take those dollars in…

What system do you have in place to determine PROFITABILITY? How do you keep track of your bottom line – the PROFITABILITY of a sale? How do you know determine what percentage of the money you take in actually stays in your company, i.e. in your bank account? After all, isn’t that where you want it? Aren’t you in business to make money? Are you just turning goods and services or are you making a healthy profit?

The steps for developing a process for tracking profitability are simple. Following the steps, once you develop them is vital.

First determine what you are selling and what it actually costs you to do so. With a product that you buy and resell, that’s easy to figure out – check the vendor invoice (including shipping and handling, of course). With a product that you produce, it’s a bit more involved. Production costs can vary depending on quantity, and you should be considering storage and packaging, too. And take the time to figure in the sometimes “hidden costs”; phone calls, advertising, marketing…

If you are selling a service, the procedure is the similar… just possibly more “costs” to consider. There are always obvious costs; out of pocket expenses, materials and delivery, but what about a percentage of overhead and your time? Your time – and your expertise – may be your most valuable assets. How do you value them? How do you account for them?

WHAT are you doing now? What are you currently doing to keep track of cost of goods and services? What is your system for always knowing where you stand on profitability? Is that information readily available and easy to understand? Do you track and control – money in and money out for each sale? Is there a running total of money in and money out? Are you aware of what percentage of your sales is solid profit? WHAT process, if any is already in place? Don’t just think about it… write it out and look at it.

Now ask yourself: WHERE do I want to go with this system? What information is necessary for me to be both aware of and in control of my finances? Look for the holes in your current system. What information is not clear within your current system? What have you been missing?

Finally, move to action; the HOW. This is the step where you determine what information and record keeping is necessary. Design your system so that anyone, at any time, can see what and how you are doing and, with certainty, determine actual profitability.

A million dollar company has no stability if it costs two million dollars to operate it. Do you actually KNOW how much money you are actually making, or are you just counting the dollars coming in? Knowing what’s going on in your business – having a profitability system in place – will allow you to grow your business and track it’s growth.

Need more help? Do you have My Business Machine Basics? Maybe it’s time for your free Success Session with Beth Schneider, or consulting with one of the Process Prodigy experts. We’re here for YOU and your company. Make More and Keep More of It!

© 2008 Beth Schneider, Process Prodigy, Inc. Want to reprint this article? Feel free as long as you include the following:

Beth Schneider, President of Process Prodigy Inc., www.processprodigy.com, along with her team of highly sought after operations consultants, reveals the insider secrets billion-dollar corporations pay thousands of dollars for. Specializing in process creation, the Process Prodigy tools and techniques have helped entrepreneurs increase productivity by as much as 600%, and revenues by as much as 250%. Visit www.processprodigy.com and sign up to receive the Process Prodigy Ezine, “Your Tips” and the FREE Report “How to Save Yourself Time Energy and Money”.