What Michael Bublé Taught Me About Systems

Thursday, February 4th, 2010

A big thank you to all of you who took advantage of our going away sale last week.  It’s sad to say goodbye to my very first program, but it was time.  We’ve got some great new programs coming your way this year plus we’re working on a new look and feel for our website.  Stay tuned for the big reveal.

 

Ever have one of those weeks when you can’t remember what day it is.  That’s how this last week has been for me.  After a few days in Palm Springs, friends coming to town for the Grammys, a seminar and my sister-in-law heading to the hospital (she’s about to deliver twin girls any day now) I’m ready for a nap.  Good thing Jami, my senior consultant, is running the calls for our Outrageously Effective Systems program.

 

Even after all these years of focusing on systems, I can still get a surprise.  I learned a systems lesson from music mega star, Michael Bublé.  Check out this week’s article to see what that could possibly be.

 

Enjoy,

Beth

 

Process Prodigy

Here I am in Palm Springs with several mastermind buddies and clients. I highly recommend joining a group, the ideas and support are worth a million bucks.

 

What I Learned About Systems from Michael Bublé
  
By Beth Schneider

I’m a big fan of Michael Bublé, so when a 2-hour drive to Palm Springs popped up on my calendar I was excited to pop in the new album and sing along . . .alone, in the privacy of my sound proof car of course. 

Like every good downloadable product, there were a couple of bonuses that came with the album. A video and instrumental version of one of the songs were part of the package. 

About 2.5 hours into my 2-hour trip (gotta love L.A. traffic) the instrumental version of the song popped up and I began to sing along.  Then I realized something. 

I had now listened to that same song at least a dozen times. If you had asked me if I knew all the words I would emphatically said YES.  But suddenly there I was in the middle of the second verse – totally stumped.

 

So what does this tell us about systems? I hear all the time:

 

==>   “It’s mainly just me so I don’t have to write anything done.” 

==>   “Gee it’s really not time for me to put things on paper, we just all know it all.”==>  “We’ll get everything straightened out and then we’ll document our systems.”

==>  “We all know what to do, so we’ll worry about the system later.”

Just like I thought I knew all the words, many business owners make the assumption that they and their team members know all the steps.  It’s easy to fall into the trap of thinking you know it all, but actually you end up forgetting steps, singing the same verse twice and wondering why things seem to be falling through the cracks.

 

Take action right now.  Take 1 task you do over and over again, like paying bills, talking to new clients, asking for referrals, launching a product, sending a newsletter, etc and write out all the steps you go through.  You’ll be surprised at what you accidentally leave off or can’t remember. 

And if you decide you are tired of singing the wrong words, we’re happy to help.  Just give our office a call 888-584-5452 ex 707.

 

© 2010 Beth Schneider, Process Prodigy, Inc.


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Want to reprint this article? Feel free as long as you include the following:
Beth Schneider, President of Process Prodigy Inc., www.processprodigy.com, along with her team of highly sought after operations consultants, reveal the insider secrets billion-dollar corporations pay thousands of dollars for. Specializing in process creation, Process Prodigy tools and techniques have helped entrepreneurs increase productivity by as much as 600%, and revenues by as much as 250%. Visit www.processprodigy.com/ezine and grab your FREE systems starter kit valued at $297.00.

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Thoughts from your Systems Goddess, Sandye Linnetz, Process Prodigy

So, my fellow bosses, what can be done to make sure that, as the boss, you are in charge of your own destiny… i.e., the success of your company? It’s one thing to be THE BOSS… another to be in control. Here are some simple ideas that will help to keep you on track.

Probably most important of all is: Don’t assume that because it is your company that you have all of the answers. Never be embarrassed or afraid to consult with an expert… or ask your team for suggestions. Remember that old adage about “two heads are better than one”? Brainstorming is so effective to see ALL the sides of any given situation. You have a point of view. That’s not a bad thing, but it can be limiting. Often, just being open to seeing things from another – different – point of view, allows for new ideas and possibilities.

What are your areas of expertise? Where are you ineffective? What are your creative and management strong points? Weaknesses? It’s important that you recognize the limits of your expertise and know in which areas you would benefit most from outside help. Got a problem? A question? The Internet is often your most valuable source for answers. Go to google or yahoo and type in a question (leave out the “extraneous” words) and you will be amazed at the plethora of help that is available at NO COST! If you are a member of OES – Outrageously Effective Systems – Process Prodigy’s Monthly Subscription Program for creating the – dare I say it? – OUTRAGEOUSLY EFFECTIVE SYSTEMS for operating your company, take advantage of the Q & A’s, podcasts and monthly materials. If you are not a member… check it out and sign up!

Think reverse Golden Rule: Do Unto Yourself as You Would Do Unto Others. Be as understanding and patient with yourself as possible. Take the time to assess your skills and acknowledge your strong points. Then, and only then, is it time to work on your weaknesses and fill the gaps that you need to fill. Just as your employees NEED recognition and praise… so do you. If you can’t afford to give yourself a raise… give your self an occasional bonus or, at the very least, a healthy pat on the back, when it is merited. You are not just the boss… you are your own employee, too!

Hopefully, you do not expect your employees to read your mind – you actually tell them what you want and expect of them. With good communication and effective systems in place, your team knows what to do and when and how to do it. Give yourself the same consideration. Don’t continuously recreate the wheel. Create systems instead and follow them. Don’t rely on your memory… write it out.

Take breaks… don’t skip meals, don’t work until you drop or give up your valuable and precious vacation time. Seriously, everyone will benefit from your peace, balance and the sense of calm you will exude if you are well rested and less stressed. Taking that short break, nap or vacation could actually end up being a gift to your team and clients! The boss shouldn’t be suffering from exhaustion. That generally translates to a fatigued business operation and a stressed-out staff. Don’t think your clients won’t pick up on that. Tired, cranky people let things fall through the cracks. Rest and an occasional “get out of Dodge” engender a happier, healthier work environment, positive attitudes and atmosphere of success.

Find balance in your management style. There is a very happy space between micromanaging and being out of touch and disorganized. The key is communication. For some of us, this is the easy part… the rest of us could probably use some work on our communication skills and a dose of good management training. A visit to the business section of your local book store may be in order…

With effective systems written out and accessible to all, you have created the foundation for a business that will run itself… one that you can simply “oversee”.  Add to that clear communication skills, a little personal pampering, a dose of R & R (rest and relaxation) and a smooth management style and you will find that YOU are actually running your business. It will then be abundantly clear Who Is The Boss and Who’s in Charge!

© 2008 Beth Schneider, Process Prodigy, Inc. Want to reprint this article? Feel free as long as you include the following: Beth Schneider, President of Process Prodigy Inc., www.processprodigy.com, along with her team of highly sought after operations consultants, reveal the insider secrets billion-dollar corporations pay thousands of dollars for. Specializing in process creation, Process Prodigy tools and techniques have helped entrepreneurs increase productivity by as much as 600%, and revenues by as much as 250%. Visit www.processprodigy.com/ezine and grab your FREE systems starter kit valued at $297.00.

Categories : Management, Success
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