One moment I'm rehearsing and preparing for a teleclass where I was the guest expert. The next minute, my computer screen goes black. The computer starts making a weird beeping noise and all I've got are blinking lights and characters that don't make any sense.
I frantically push buttons as I realize I'm supposed to "go on" in 10 minutes. Not only have I lost my script, but the call-in number to the teleclass and the contact number for the person running the class are locked in the depths of my now useless computer.
AAGGGGHHH.
Sometimes even the best laid plans can unexpectedly blow up in your face and birth a crisis.
People make mistakes, technology breaks down, "Stuff" Happens. We've all been there when the panic sets in and all rationale hits the road. Trust me I know from personal experience.
The key to handling a crisis or what we sometimes refer to as a fire, is to become a Fire Fighter. Take a look at the steps I used to extinguish this fire. Then incorporate them into your routine so that you can be a Fire Fighter when bad "stuff" happens to your good process. See full post