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Systemizing Your Business: HOW DO I GET STARTED? PART 1

March 20, 2008 | Planning, Process Design, Systemizing | Sandye

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Thoughts from Sandye Linnetz, Systems Goddess, Process Prodigy

NO, REALLY, HOW DO I GET STARTED? That is the million dollar question, isn't it?

You don't have to be convinced about the importance of having effective/efficient systems and processes in place for your company, do you? In fact, you already have lots of systems, don't you? You have some things that you do automatically and almost always... Some things that you do "most of the time" - well, when you remember to do them, and some really great ideas that, if you only had the time to implement them, could make a huge difference in your bottom line. Here's the problem: most of you have your systems and processes stored in your heads. YOU know what needs to be done and how you want it done; no one else does.

To be effective, your systems have to be available - simply and in their ENTIRETY - for others to understand and follow. Without a definitive written plan you're back at square one... constantly reinventing the wheel. Pieces get left out, forgotten, over-looked and changed - usually without understanding your original plan and intent. With a manual of systems in hand, you are free to take vacations, take sick days, hire temps and new team members and know with certainty you have created the ultimate resource guide for your company to assure that tasks are handled uniformly and completely by everyone (and anyone) EACH AND EVERY TIME.

So, how do you get started? Start here with what you know: LOOK AT WHAT IS GOING ON IN YOUR BUSINESS. Michael Gerber, author of the Emyth Revisited has broken down business into three basic but key areas for you to thoroughly examine. Think about the following questions.

LEAD GENERATION SYSTEMS
What are the things you do to "get the phone to ring"? How and where do you get leads and customers? How do you interest them? What actually brings them to you? Who is responsible for leads?

LEAD CONVERSATION SYSTEMS
So now when the phone rings, what exactly do you do? Who answers it and what do you (or they) say? How do you follow up with leads? How is information stored? Who is responsible for answering emails, calls and other inquiries? How are orders taken?

PRODUCT CREATION SYSTEM
How do you actually deliver your products or services? Do you schedule appointments? Set specific time to work on projects? And don't forget about core business things like administrative tasks, bookkeeping and strategic planning. What do you do to take care of these things? These count as part of your product creation because they directly support your products and services.

By breaking down your operations into these three areas, you have taken Step One in the PROCESS of systemizing your business. You are on the road to closing up the cracks that have been allowing your money and time to seep through... Watch this space for specific details on each of the three areas of consideration for SYSTEMIZING YOUR BUSINESS...REALLY!

And if you want to hear even more answers, plus get some coaching and OTHER BENEFITS make sure to mark the date for our free 90 minute webinar HOW TO CREATE A BUSINESS THAT RUNS WITHOUT YOU. It's coming up Tuesday, April 1, 2008. at 5pm Pacific. Mark the time in your calendar now and keep your eyes peeled for registration information coming soon. Don't miss this... it's WHERE TRULY YOU'LL GET STARTED.

© 2008 Beth Schneider, Process Prodigy, Inc. Want to reprint this article? Feel free as long as you include the following: Beth Schneider, President of Process Prodigy Inc., www.processprodigy.com, along with her team of highly sought after operations consultants, reveal the insider secrets billion-dollar corporations pay thousands of dollars for. Specializing in process creation, Process Prodigy tools and techniques have helped entrepreneurs increase productivity by as much as 600%, and revenues by as much as 250%. Visit www.processprodigy.com/ezine and grab your FREE systems starter kit valued at $297.00.


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